Refund Policy

At Royal Tent & Decors, we strive to provide the best experience for your special event. Please read our refund policy carefully:

1. Cancellations

Cancellations made at least 7 days prior to the event date are eligible for a full refund, minus a 10% processing fee.

Cancellations made within 3–6 days of the event may receive a 50% refund.

Cancellations made less than 72 hours before the event are non-refundable.

2. Weather Conditions

We understand that weather can be unpredictable. In the case of extreme weather, we may offer rescheduling options or partial refunds at our discretion.

3. Custom Orders

Custom or special orders are non-refundable once confirmed.

4. Refund Process

Approved refunds will be processed within 7–10 business days to the original method of payment.

5. Questions?

If you have any questions about our policy, please contact us at info@royaltentanddecors.com.

Thank you for choosing Royal Tent & Decors!